Opinion: Rail's handling of TSA should be a model
(Source: CNN.com opinion column by Don Phillips, February 6, 2012)
WASHINGTON, D.C. — The Transportation Security Administration is not just angering travelers at airports. The TSA also does buses, trucks, subways and trains. Guess what? The none-too-popular agency appears to have had the same kind of unimpressive performance issues on the rails as it has in the aviation industry.
Full story:
CNN.com
Monday, February 6, 2012
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