Precision pushback: How CSX is changing the railroad industry
(Source: Jacksonville Business Journal, September 18, 2019)
JACKSONVILLE, Fla. — As the rail industry moves to mimic CSX’s operating model, shippers are calling foul — arguing with the company’s numbers and asking for more regulation. “Fundamentally, this is a situation of one dominant party that enjoys a clear monopoly over its customers, using that power position to take advantage of the customer,” said Ben Abrams, CEO of Scrap Resources Inc., a scrap recycler in Central Pennsylvania.
Full story: Jacksonville Business Journal
Wednesday, September 18, 2019
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