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Change notification for BLET members from Express Scripts Pharmacy

CLEVELAND, April 23 — BLET members who receive medications through their home delivery pharmacy service may notice a change to their prescription bottle and the packaging it comes in. This is because members may get their medications from either an Express Scripts Pharmacy or a Medco Pharmacy beginning May 1. Medco is part of the Express Scripts family of home delivery pharmacies.

Members are assured that their medications will still undergo the same rigorous processes for safety and accuracy. However, the packaging may be slightly different. Specifically, members may notice the following:

• Different prescription bottles – Express Scripts prescription bottles are orange; and Medco bottles are white. Medication may also be dispensed in the manufacturer’s packaging instead of a prescription bottle.

• Different labels – while the content on the labels is the same, the type style and layout may be different.

Additionally, the answers to several frequently asked questions are provided here:

Q. Why is my medication coming from a different pharmacy?

A. You may now get your prescription from an Express Scripts Pharmacy or from a Medco Pharmacy, depending on a number of factors, including weather, supply, or proximity of the pharmacy to your home.

Q. Why does my prescription bottle/packaging look different?

A. Express Scripts is now shipping from both Express Scripts and Medco pharmacies, so you may notice some changes to the color, shape, and cap of your prescription bottle and the packaging it’s shipped in. There are no changes to your medications and they are being filled and shipped as safely and accurately as they always have.

Q. My medicine is temperature sensitive and it came in different packaging. Is it still safe to take it?

A. Packaging for temperature-sensitive prescriptions may be different based on the pharmacy that it was shipped from, but all packaging meets the temperature requirements for safely shipping your medication.

Q. Who should I call if I have additional questions?

A. If you have questions not covered in this Q&A, then you should contact Express Scripts using the toll-free telephone number on your ID card.

Tuesday, April 23, 2013

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